Cord Blood Collection Process
Before Your Baby’s Birth.
How do I get the Cryo-Cell Collection KitI need to take
to the hospital or birthing center?
Click here for Collection Kit Instructions
- Completely fill out, initial and sign the Cord Blood Processing, Storage and Informed Consent Agreement and Exhibits 1-5, (Enrollment Form, Fee Schedule, Maternal Health History, HIV Consent and Authorization to Collect). We recommend keeping a copy of these documents. The rest of the information packet is yours to keep.
- If you fax these forms, please make sure the credit card information is legible, correct and the authorized signature is signed on the Fee Component page. Once you have faxed them to us, please mail the original forms to Cryo-Cell Cord Blood Bank for our files. Our Client Support fax number is 1-800-679-8060. Upon enrollment, standard delivery service for your kit will be by FEDEX ground.
- For parents ordering the kit within 30 days of the expected due date, or for any situation that requires the kit more quickly than the standard delivery service, Cryo-Cell offers an expedited (overnight) delivery service via FEDEX to U.S. and International clients.
What do I have to do after the kit arrives, but before I go
to the hospital or birthing center to have the baby?
- It is very important that you read through all the printed material included with the kit as soon as you receive it so that your questions may be answered before you arrive at the hospital or birthing center.
- Your doctor or midwife has been mailed the Umbilical Cord Blood Collection Instructions. For convenience, an extra copy is included with the kit and should be brought to the birthing location.
- Store the kit at room temperature at all times to avoid exposure to temperature extremes. Do not leave the kit in your car.
- Review the Shipping Instructions and the Expectant Parent Checklist. Fill out the portions you can in advance.
- Make sure to take the kit, the AirNet Diagnostic Shipping Box and all paperwork to the hospital or birthing center when it’s time to deliver your baby.
After Your Baby’s Birth
How soon does my specimen need to arrive at Cryo-Cell Cord Blood Bank ?
AirNet's service is available 24/7/365 by calling 1-866-INFANT-1 (1-866-463-2681). The AirNet service is designed to pick up the sample in your room and deliver your baby's cord blood to Cryo-Cell within 36 to 48 hours of its collection. The specimen needs no refrigeration. AirNet's and Cryo-Cell's packaging exceeds industry standards in order to best protect your baby's cord blood. Each Cryo-Cell specimen sent via AirNet is covered by $1,000 in liability insurance by AirNet. Upon the safe delivery of your specimen to the Cryo-Cell lab, AirNet will contact you by phone, email or pager.
This service is available for U.S. and Puerto Rico clients only. If you are an international client, shipping instructions will be provided for a courier of your choice.
Click here for AirNet FAQ's.
How do I notify Cryo-Cell that the specimen is on its way?
It is not necessary to contact Cryo-Cell directly after the birth of your baby, if you use AirNet's service. Simply provide AirNet with the mother's name, home telephone number, client ID and the baby's date and time of birth. AirNet will contact you directly upon delivery of your baby's cord blood specimen to Cryo-Cell. You can choose to be contacted by phone, email or pager.
You will receive written confirmation of lab results from Cryo-Cell within two-to-three weeks of processing, testing and storage.